Have a question or need assistance? Send us an email and our team will get back to you within 1-2 business days. Whether you're tracking an order, inquiring about a product, or need help with something else, we're here to help.

Prefer to talk it out? Give us a call Monday through Friday, 9am–4pm. Our team is ready to answer your questions, help with orders, or assist with anything you need.

Blenko Glass Company

Packages are shipped via FedEx or USPS. You also have the option to pick up your package from our Visitor Center Gift Shop. *Please note that the fulfillment time of 6-8 weeks is still applicable on pick-up orders.

Packages are shipped via FedEx or USPS. You also have the option to pick up your package from our Visitor Center Gift Shop.*Please note that the fulfillment time of 6-8 weeks is still applicable on pick-up orders.

What shipping methods do you provide?

Shipping

When Will My Order Get Shipped?

Where’s my order? Will I receive a tracking number?

How do you calculate the cost of shipping?

Can I expedite my shipping?

I live outside the United States. Can you still ship to me?

Will I receive my items all at once, or piece by piece?

There was an issue with delivery. What do I do?

Order Issues

Can you combine multiple orders in order to help me save shipping costs?

What happens if my item arrives broken or damaged?

Will my item be exactly like in the picture online?

What is your Privacy Policy?

How will you package my order?

Do you include a receipt in the order?

Frequently Asked Questions

I want to return my item. What do I do?

How are refunds processed?

My order was refunded, when can I expect to see it on my bank statement?

Returns & Refunds

What shipping methods do you provide?Updated a month ago