Frequently Asked Questions
Can you combine multiple orders in order to help me save shipping costs?
At present, our capacity to do so is limited and handled on a case-by-case basis through contact with our Customer Service team. Be aware that in most cases, this is not a simple operation, and may involve refunding and recharging in order to combine
What happens if my item arrives broken or damaged?
We guarantee the safe delivery of your order. While it is rare for a piece to arrive damaged, we understand that sometimes accidents happen. In the event that something does occur in transit and your glass arrives damaged or broken we will gladly rep
Will my item be exactly like in the picture online?
Our glass is Imperfectly Perfect. Handcrafted items, like Blenko glass, will vary in appearance. While our glass artisans strive to make every piece similar, the final product depends on many variables that add slight variations and character. We tak
What is your Privacy Policy?
We will never share your information with any third party. Period.You can read more about it on our Privacy Policy page here. To request deletion of available personal data, please reach out to Blenko Customer Support.
How will you package my order?
We take extra caution in shipping to ensure safe delivery of your Blenko glass. Each order is selected by hand and packed in a corrugated shipping box. Pieces are then secured using special two-part foam spray or individually wrapped in thick paper a
Do you include a receipt in the order?
We do not include any order or pricing information within your order packaging.